We aim to provide the best service possible at all
times. There may be occasions when you feel this does not happen
and if you wish to make a complaint please visit, phone or write to our
Practice Administrator.
Please note we have to respect our duty of
confidentiality to patients and a patient's written consent is necessary
if a complaint is not made by that patient in person.
In addition the Patient Advisory Liaison Service
(PALS) at the Trust can give you independent advice and assistance with
your complaint should you need it.
The PALS officer my be contacted on 0800 3890018.
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