We are aware of a problem with the telephone call queue, at Verney Close only, during times of high call volume. We have reported this to our telephone supplier and it is being investigated. If you experience this and you need to speak to the practice urgently please call 01280 818600 where a member of staff at our North End site will be happy to help. We apologise for the inconvenience.
Welcome to The Swan Practice
Welcome to our practice, formed on October 1st 2014, by the merger of North End, Steeple Claydon and Masonic House Surgeries. Verney Close Surgery joined with us on 1st July 2016.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Patient Online - Beacon Practice
The Swan Practice has been selected by NHS England to be "beacon site" for NHS online services. Our enthusiasm and approach to this new facility has meant that we have had a high uptake by our patients. More than 50% of our adult population are now registered with Patient Access and enjoying the benefits of accessing both their information and the practice services online.
NHS England recently made a film about our online test results arrangement to encourage other practices in the country to offer something similar. The film has been published on NHS Choices and You Tube website.
Friends and Family Test
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. There are 3 ways you can do this, it doesn't take long:.
The Swan Practice
Our Facebook page is maintained by Dr Rebecca Pryse and provides details on current events, campaigns and health news from a doctor's perspective.